HOMEOWNER ENGAGEMENT SPECIALIST



General Description: 
Under the supervision of the Executive Director and the Homeowner Services Director, the Homeowner Engagement Specialist is responsible for the day to day coordination of the Homeowner Occupied Repair Program.

Knowledge, Skills and Abilities: 
A bachelor degree and experience directing or coordinating community based programs are preferred. He or she must also have a passion for the Habitat for Humanity mission and the ability to influence others to share the vision. The ideal candidate will also have the desire and ability to work with many diverse groups of people in a high stress environment. Public speaking, basic construction knowledge, attention to detail and good computer skills are required.

Job Conditions: 
Position is part-time (20 hours a week) with evening and weekend work required. Office hours are flexible. It is an exempt position. Conditions and benefits are contained in the board approved Employee Handbook.

Responsibilities:
Implement annual repair work plan with goals and specific strategies for increasing constituent support and tracking progress
In coordination with Homeowner Services, A Brush with Kindness and Repair programs, recruit and generate support networks for program participants
Set up and manage systems to share information across divisions
Utilize surveys to gage impact of outreach efforts for purposes of reporting to our stakeholders
Represent Genesee County HFH in public meetings and speaking engagements
Participate with committees
Involved in short and long term planning
Disseminate information readily to stake holders as appropriate
Submit accurate reports according to deadlines
Assist with agency events
Provide calm, confident and positive leadership to the entire organization
Create and maintain relationships with Habitat for Humanity International, Habitat for Humanity Michigan and other Habitat affiliates
Comply with grant requirements accordingly
Responsible for individuals’ introduction to and relationships with neighborhood associations, non-profits and government agencies
Works in collaboration with the Homeowner Services Director, Construction Supervisor, Executive Director and Neighborhood Outreach Coordinator
Responsible for successfully accomplishing the Neighborhood Revitalization and Homeowner Occupied Repair goals
Support the affiliate, your department, supervisor and fellow staff at all times
Must support and/or adhere to: HFH Core Values, Employee Handbook, Strategic Plan, Affiliate Operations, Job Description and Job Goals

Community Outcomes Evaluation: 
Implement and manage community evaluations using Success Measures Data System including training, planning, data collection, analysis, and reporting on data. Have clear understanding of the Success Measures NR evaluation method 
Lead the evaluation planning process, which includes engaging staff and other stakeholders in defining desired outcomes for the NR and relating those outcomes to the Success Measures evaluation framework
Engage with NOC as the primary contact related to Success Measures implementation at the affiliate
Lead planning for data collection implementation including; determine roles and responsibilities, timeline for each part of data collection, recruit data collectors and arrange for data collector training
Supervise/lead data collection effort
Supervise data entry to ensure quality control
Conduct data analysis and create reports to communicate with a variety of audiences
Lead effort to share results with staff and community

Qualifications:
Education: Bachelor’s degree preferred, High School Diploma Required

Experience: 
Minimum of three years relevant work experience, preferably in a non-profit
Experience in community data collection, entry, and analysis preferred
Valid driver’s license with good driving record
Basic construction knowledge
Cross cultural experience preferred

Competencies:

Organization & Prioritization: Ability to meet deadlines, use time efficiently, and prioritize
Teamwork: Ability to work independently and work as an effective team member
Communication: Good communication and presentation skills with the ability to write professional documents and speak to groups of various sizes
Flexibility/Adaptability: Ability to work under pressure to handle frequent change, delays, and/or unexpected events
Interpersonal Skills: Good interpersonal skills with an ability to work with a variety of people and occasionally handle difficult situations and conflicts with finesse
Technical Skills: Proficiency, or ability to gain proficiency, in Success Measures Data System; Proficiency with Microsoft Office Suite and fundraising database software

Physical Requirements:
Speak and hear in order to communicate with others
Work at a desk or computer for extended periods of time
Move around the office, event or construction site
Apply physical dexterity, able to lift and carry up to 30 pounds
Must be able to independently operate a motor vehicle with a good driving record

Work Environment:
Most of the work for this job is conducted indoors at a desk, with periodic exposure to dirt, dust, dampness, construction debris, extreme temperatures, construction noises, fumes and odors from working on or visiting residential construction sites.

       Please send resume and cover letter to Margaret Kato mkato@geneseehabitat.org by May 1, 2015